Enroll in Electronic Statements

With electronic statements, you can view your account statements online, eliminating the need to receive, store, and securely dispose of physical statements. Replacing paper statements with electronic statements improves the efficiency of your record keeping, simplifies your monthly finances, and benefits the environment.

Instead of receiving a printed and mailed paper statement, when a statement is available you receive an email to alert you that the statement is ready for online viewing. The next time you access the online banking service, you can view the same information included in your paper statements in a secure online environment instead of on a paper statement.

To review available electronic statements, access the Accounts page and click Documents.

Note:

Enrollment information appears either or both of the following sections:

Accounts: You are the primary account holder for accounts in this section. You can both enroll these accounts in electronic statements and, by changing your email address on the Profile page, change the email address to which the online banking service delivers notifications that electronic statements are available.
Secondary accounts: You are a signee for the account, but are not the primary account holder. You can enroll these accounts in electronic statements. Because you are a secondary account holder, if you change your email address on the Profile page it does not change the email address to which the online banking service service sends electronics statement notifications.

If you have not yet enrolled in Electronic Statements, you may be able to enroll during sign-in or at any time from the Profile page.

Enroll during sign-in

Enroll from the Profile page

To enroll in Electronic Statements if the enrollment page appears during sign-in:

For each account that you are enrolling to receive electronic statements, select a Delivery method option.
In the Terms and conditions section, click the electronic statement terms and conditions link. Terms and conditions for electronic statements appear in a new window.

Note:

The online banking service may require you to provide a confirmation code to complete enrollment. If the Confirmation code field appears, locate the confirmation code within the new window and make note of it for future use.

Thoroughly read the enrollment terms and conditions.
Select the I have read and accept the electronic statement terms and conditions check box.
If the Confirmation code field appears, type the confirmation code that you previously made note of.
Click the Enroll button. The online banking service processes your enrollment.

Note:

After you complete the enrollment process, the Home page ordinarily appears; if you are eligible to enroll in optional functionality, or if your user profile requires updates, an enrollment or user profile update page may appear.

To enroll in electronic statements from the Profile page:

In the utility navigation area, click Profile. The Profile page appears.
Click the Edit button associated with the Electronic statements section. Electronic statement enrollment information appears.
For each account that you are enrolling in electronic statements, select a Delivery method option.
In the Terms and conditions section, click the electronic statement terms and conditions link. Terms and conditions for electronic statements appear in a new window.

Note:

Thoroughly read the enrollment terms and conditions.
Select the I have read and accept the electronic statement terms and conditions check box.
If the Confirmation code field appears, type the confirmation code that you previously made note of.
Click the Save button. The online banking service processes your enrollment.

Notes:

Depending on the date in the statement cycle on which you opt to receive electronic statements, you may experience delays in receiving electronic statements; you may continue to receive paper statements for one to two statement cycles after enrolling in electronic statements.
If you have already enrolled an account to receive electronic statements and want to select another delivery option, contact a customer service representative.
If no accounts are eligible for Electronic Statement enrollment, the Close button replaces the Save button.